All orders on Refinox are Cash on Delivery (COD): you pay the courier in cash when your parcel arrives. After you place an order, our team calls you to confirm the details before we ship from our EU fulfilment partner in Poland. Enter your order number below to find out how to get an update on your order.
Your order number is shown on the confirmation page and in the confirmation email you receive after submitting the order form.
Your Cash-on-Delivery order has been received and is being processed by our team.
Our team will call you to confirm your order details and delivery address.
Once confirmed, your parcel ships from our EU fulfilment partner in Poland with free shipping.
Estimated intra-EU delivery is 3-7 working days. You pay the courier in cash (EUR) when the parcel arrives.
Email support@refinox.shop with your order number and our team will reply with the latest status.
Questions about your Cash-on-Delivery order or delivery from our EU warehouse in Poland? We're here to help.